Email & CRM Management
First impressions matter. Whether it’s a new enquiry or an existing client, prompt and professional communication can make all the difference. At Vital VA, we can take care of your phone calls and emails, ensuring every interaction reflects the standards of your business.
We are also experienced in using various CRM systems be they bespoke ones built for your company or one of the popular “off the shelf” ones.
Phone Answering
Handling calls on your behalf, taking messages and passing on information quickly and accurately.
Email Management
Organising your inbox, responding to routine messages and flagging important items for your attention.
Client Liaison
Acting as a first point of contact for your customers or suppliers, ensuring they feel valued and supported.
Follow-Ups & Updates
Making sure no call or email gets missed, and keeping you informed with regular updates.
The Benefits
- Never miss an important call or email.
- Present a professional, reliable image to your clients.
- Save hours each week by delegating routine communication.
- Gain peace of mind knowing your inbox and phone are under control.
- Keep your CRM up to date
Let’s Keep You Connected
If you’d like professional phone and email answering support, I’d love to chat about how I can help.
Flexible to Suit Your Business
We adapt to the way your business works. Whether you need full support handling all your calls and emails, or just an extra pair of hands during busy periods, we’ll make sure nothing slips through the net. Everything is handled with discretion, accuracy and a friendly, approachable manner.
